I had an exceptional stay! The breakfast buffet exceeded my expectations, featuring incredible dishes. Plus, the room was spotless and the view of the Haram was breathtaking. I'd definitely stay again!

The stay was enjoyable, with a stunning view of the Haram from the room and ample space for my family. However, we faced delays in getting extra beds and the cleanliness of the sheets could have been better. I hope these areas are addressed for future guests.

Totally recommend for a couple of nights

Amazing staff, amazing location, with a very clean room and comfortable bathroom that made our stay feel luxurious and convenient as we were just a few minutes walk from the main attraction.

Everything great.

Location is spot on! The view from the deluxe room with four single beds overlooking the Haram was breathtaking. Plus, the adhaan in the rooms really added to the atmosphere.

Felt like in a fairy, no complaints at all.

We loved our stay here, especially the amazing location so close to Al Haram. The kids enjoyed the dedicated breakfast experience, and the staff went above and beyond to accommodate our family's needs, creating a truly enjoyable time for us all.

In my wife’s opinion, the check-in process was frustrating due to miscommunication, and they could improve it for families with children.

Highly recommend for families

Really enjoyed our stay man. The food was insane, especially the breakfast – they had this fresh orange juice that kept coming every few minutes, I tell you, it was delicious. And the staff were some of the kindest I’ve encountered, always smiling and genuinely wanting to help, which made us feel like we were at home.

Wasn’t exactly cheap, but for what we got, it was worth it.

great location but lacking some amenities

The location was incredibly convenient just a short 10-minute walk to the sacred site. Staff members were attentive and went out of their way to ensure a pleasant dining experience.

Some amenities felt basic for the price point.

I had a lovely stay in the Executive Twin Suite with a breathtaking view of Al-Haram. The service from Mr Mohammed was exceptional, making my experience truly memorable. However, the breakfast selection could use improvement to match the hotel’s overall quality.

would come back for sure

Location is really good, just a short walk to the Haram. Rooms are nice with air conditioning, flat-screen TV, and a minibar. Shower is great, and I liked having a seating area. Buffet breakfast had tons of choices, like fresh croissants and loads of juices. Fitness spa was a nice touch too.

The hotel offered a fantastic view and spacious, clean rooms, making the stay enjoyable. However, the parking situation was a bit confusing and the reception staff could improve their assistance at check-out. Overall, I would consider returning despite the few hiccups experienced.

The room was spacious and comfortable, with a stunning view of the Haram. The cleaning staff did a fantastic job, keeping everything tidy. The breakfast spread was excellent, with a great mix of Western and Eastern options. However, it was busy around 10am, leading to occasional waits at the cooking stations. The reception had quite a long wait since only three people were managing it. On our walk back from the Haram, the uphill path after long days could be tiring, especially with kids, but we managed. The concierge was super helpful in getting us transportation to local attractions and the staff were friendly and attentive throughout our stay.

personalized and heartfelt hospitality awaits, exceptional service from humayum farid made our stay unforgettable, complemented by convenient housekeeping services

Outstanding service and cozy rooms.

Fantastic location with great views

I loved the beautiful views of the Haram from my room, and the hotel's proximity made it easy to reach the Kaaba without too much hassle. The rooms were spacious, clean, and very comfortable, perfect for unwinding after a long day of prayers. However, the customer service could use some improvement, as I experienced quite a delay in reaching assistance at times.